Frequently Asked Questions
Questions? We’ve got the answers below.
Or, contact us now 888-822-7767 and get started on building your custom metal structure. Free delivery and installation in 48 states!
Is delivery and installation included in prices?
Yes! When you receive a quote from Carports.com, delivery & installation will be included. Please call us at 888-822-7767 to speak to a customer service specialist who can help you find the metal building you need. Delivery and installation is only available in certain states, so contact us today to see if we serve your area or can point you to somebody who does.
How long will it take to get my carport delivered after I place my order?
The mass majority of orders are installed within two to eight weeks, and is rare for a building to take more time to be delivered and installed. While we make every effort to install thousands of building each year, there are many times were installation can take longer than normal. Timing your installation can depend on many factors, including but not limited to; your location from interstate corridors or large cities, holidays or special events, and severe weather.
For a better estimated delivery and installation time frame, call our office toll free 888-8-CARPORTS (888-822-7767).
Can I save money by buying my carport directly from the dealers?
No, all the different dealers (T-N-T Carports, American Steel Carports an Coast-to-Coast Carports) are very loyal to their many dealers and feel that you will better understand our products if you buy them directly from one of their dealers. The only thing you should consider is the source you are buying your product from… We are the online industry leader, as our logo states, “Your trusted source, covering all your needs.” – Carports.com!
I'm pouring the cement slab for my carport. What size to I need to make it?
slab should be 3/4″ wider and 1′ shorter in length.
What are the dimensions of the carport, outside to outside?
We measure out carports in Width x Length x Height. Example: 18 x 21 x 6
Length dimension is measured by the roof metal having a 6″ overhang on each end of the bottom base rail is one foot shorter than the roof. Width is measured from the outer edge of one base railacross to the other outer edge of the base rail.
hat is the highest leg height I can order?
Generally the highest leg height we provide is 12′, anything higher can be ordered with special approval.
What margin of adjustment will I have to level my carport?
You will have about 3 to 4 inches to adjust with.
Can I add options to my carport after it has been installed?
In some situations. For all “after deliver and installation” additions, there is a $75 service charge. If you are adding walk-in or garage doors your carport must have been installed with legs taller than 6′.
What types of anchors are used?
We use three different types of anchors: A:) 3′ rebar anchor for ground and asphalt installations. B:) Double helix mobile home anchors for an additional charge or standard with certified carports on ground installations only. C:) Concrete anchors for concrete installations. Ask about it, 888-822-7767 nationwide.
What is the pitch in the center of the carport?
The pitch varies depending on the width of the carport. With the majority of our products it could range from 2 1/2′ to 4′.
Do you provide certified and engineered buildings?
Carports.com metal buildings are ENGINEERED and CERTIFIED products are the strongest buildings available! Ask your sales person about upgrading your carport design to a certified unit 888-822-7767.
Certified availability varies from state to state, because building code changes from area to area. To check if certified units are available in your area, contact us using our contact directory or email sales.
The certified line is great for areas that expect high winds, heavy snows, or other extreme conditions. Carports.com is so sure of our certified models, we will guarantee them! Certified carports units will meet any local snow or wind codes in your area (if available). Every Carports.com certified unit sold comes with a engineered stamped approval and Carport.com’s dedicated customer support.
Like all our products, we only use the best raw materials available, highly skilled workers, and manufactured state of the art factories. When you order a Carport.com certified metal building, you know that you will receive one of the best carports on the market.
What type of maintenance will I have to do?
The good news is the products you order from Carports. com will be fine for decades without doing anything. Enjoy the benefits of an affordable engineered steel structure!
Do I have to worry about getting a building permit?
Carports.com does not obtain a building permit for customers. It is up to our customers to order a building permit (only if necessary or required by your local building codes). All of our certified structures come with engineered drawings guaranteed to pass for your county/ city building codes or you get a full refund for your building (except the down payment which is non-refundable when you place your order. To play it safe, call your local permitting office to find out if it is required to get a building permit for the size structure you are building.
Is the floor included?
Some of our “mini” backyard barns/sheds include a wood floor though. Most of our structures do not because each customer has different plans for floors. Some customers want concrete, some want a wood floor, and some want gravel or just ground. Some of our small storage buildings do have the option for a wood floor, call and ask.
Will I have to level the ground when the structure is installed?
Yes, our delivery and installation crews will not level the ground for your structure. Because delivery and installation is already included, we do not bring out equipment to do grading or leveling of your land. If your land is not completely level, it may be okay.
can I save money by ordering from a local builder or carports.com?
It is easy for us to say you will save more money by ordering from Carports.com, but honestly Carports.com is the factory direct retail store. Our corporate offices are located inside the galvanized steel tubing factory. Why involve a middle man when you can order factory direct through Carports.com.
can I add on to my structure later?
Yes! In fact, we often take add-on orders to customer’s structures. Our structures are engineered with your needs in mind. Most likely, even if you order a larger size than you think you will need, years down the road you may outgrow it. You don’t have to worry about selling your building or finding someone who can carefully match up the same colors and same engineering style… Give us a call a year down the road and we’ll be happy to come back to add-on to your structure.
Is insulation available for my structure?
Yes! We offer insulation with every structure as an add-on option.
Do you offer barn stalls?
No… We do not offer a standard barn stall but upon request we can do a custom metal frame out in the structure and make multiple custom size framed-out openings on any side of your structure. We specialize in engineering the structure and building a quality building for our customers. The finishing touches such as a door for your horse or other livestock can be installed easily after we install your structure. If you looking for a standard 12×12 stall, don’t sweat it… You can find many options for add-on stalls online and can often get ideas from our certified steel structure specialist at our factory (Toll free 888-822-7767).